What Some Customers Thought
Not happy at all
The saw that I got in June 05 just quit working. Per the local dealer it is unrepairable (no parts). It is still in warranty (2 years). We'll see how they back up their product. ^M
^M
5/17/06 - To Amazon's credit they attemted to solve the problem, but the 4.5 HP saw was no longer available so they sent the 3.5 HP model. When I noticed the difference, I had already used the saw, but I contacted Amazon. They told me to send the broken 4.5 HP and the working 3.5 HP saw back to them. The 3.5 HP saw made it back to Amazon via UPS. The 4.5 HP saw is in shipping limbo land because I sent it via the US Postal service. Amazon still gave me a refund.^M
^M
About the saw itself:^M
^M
The design of the no tools chain tension mechanism is poor. I needed to adjust the chain tension every 3-4 minutes of run time. There is also a metal/plastic interface designed into the chain tension mechanism that would wear out very quickly. This saw is rated just OK for the ocassional very light duty hoemowner.
Sweet running workhorse
The saw arrived just after a large pine tree fell in my yard. I chopped it up and hauled it away without any problems from the saw. I purchased the saw to prepare logs for lathe turning, but it can handle larger jobs as well. Runs very well and has plenty of power. I am very happy with it.
Not as specified!
I received this saw and at this point will only comment on the fact that it arrived without a case. I contacted Amazon, and they very politely said they couldn't send just the case, they had to send an entire set (saw and case), and asked me to return the original saw. The new saw arrived several days later, again WITHOUT a case. Obviously it is possible to send saw and case separately. Wish they would! I really think this is a case of Amazon's customer service reacting so fast and so well they failed to solve the problem. I have decided to drop the issue - it isn't worth sending back yet another saw.